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Entire Shop 20%-35% Off!! Free Shipping on all orders through December 31st

Entire Shop 20%-35% Off!! Free Shipping on all orders through December 31st

Privacy Policy

Last Updated (May, 2018)

Who we are

Ldorvdornaturals.com and all page headers, custom graphics and button icons (“Website”) are owned and operated by L’dor V’dor Naturals, Inc.  This privacy policy has been compiled to provide you with a detailed explanation of your rights, the information that may be obtained, and how that information is managed by L’dor V’dor Naturals, Inc.  We do not sell or share your personal information (“Personal Information”) with any unaffiliated third parties.  By using the Website you agree to the the terms of our Privacy Policy, if you do not agree, please do not use the Website.

The Website is provided for information and product services, as listed in the Privacy Policy and related Terms and Conditions.

Our website address is: https://www.ldorvdornaturals.com.

What we collect and store

While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed

Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order

Respond to your requests, including refunds and complaints

Process payments and prevent fraud

Set up your account for our store

Comply with any legal obligations we have, such as calculating taxes

Improve our store offerings

Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and

Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

Payments

We accept payments through Braintree. When processing payments, some of your data will be passed to Braintree, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Braintree Privacy Policy for more details.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

In certain instances, we may use other business to perform specific services for us, such as providing marketing and data analysis services.  As a part of the normal course of business we may provide Personal Information to these other businesses when it is necessary for them to perform the requested function.  To the best of our ability, L’dor V’dor Naturals, Inc has ensured that the third party business services will maintain the privacy of the Personal Information provided through https://www.ldorvdornaturals.com.  We will only contact you directly in relation to the purchase of a product or if you have given us permission to to send you information that we believe may be of interest to you.

If we believe legal recourse is necessary, either in connection with potential fraudulent activity, physical or other type of harm interfering with our rights or those of other visitors, or anyone else, we will disclose the necessary visitor information to the appropriate law enforcement agency as needed.

Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 2 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

Contact Us Page

Email us info@ldorvdornaturals.com

Additional information

Changes

We reserve the right to modify or replace this Privacy Policy at any time.  If a revision is material we will try to provide at least thirty (30) days’ notice prior to any new policies taking effect. What constitutes a material change will be determined at our sole discretion.  The “Last Modified” date at the top of this Privacy Policy will be updated when the Privacy Policy has been updated.  We encourage you to check this page periodically for any changes. Your continued use of the Website following the posting of changes to the Privacy Policy will mean you accept those changes.

Security

Ldorvdornaturals.com is encrypted using a SSL certificate that secures the each page on the website, you can identify this by looking at the web address in the URL, HTTPS at the beginning of the web address helps to indicate it is a secure link.

Applicable Laws

L’dor V’dor Naturals, Inc has written this Privacy Policy to address the laws of the United States, it may not comply with laws of another country.  Visitors who reside outside the United States use this website on their own accord and consent to the use of your information for purposes within the United States and with the awareness it may not be comply with the laws of the country they reside in.  They are responsible to comply with local laws, if applicable.

 

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